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NCC plans special number to check poor telecoms service delivery.

Nigerian Communications Commission-NCC-Logo

Nigerian Communications Commission-NCC-Logo

THE Nigerian Communications Commission (NCC) is to introduce what it described as a number portal service before the end of the month to help tackle poor telecommunications service delivery faced by consumers in the country.

This was disclosed by Executive Vice Chairman of the commission, Dr. Eugene Juwah, at the weekend during the NCC’s Special Day at the 34th Kaduna International Trade Fair.

Juwah, who was represented by the Head, Human Capital of the NCC, Hajia Amarya Bayi, explained that “the new number portal service is designed to enable consumers move from one network into another without losing their original numbers.

“If your current provider is not giving you what you want in terms of quality, coverage or price, you can move into another network to get quality services.”

According to Juwah, the portal number is free and will be made available to subscribers across the country. “To enjoy the service, users must visit the offices or shops of the new network provider that they want to use and must possess acceptable identity cards. Only those whose SIM cards are registered would be ported”, he said.

The NCC chief blamed vandalism of telecommunications infrastructure across the country on the poor quality of services being rendered by the telecommunications firms. He urged consumers to ensure proper registration of their SIM cards and avoid buying pre-registered SIM cards.

He said: “We need to use this opportunity to alert consumers on existing illegal act of sales, distribution and use of pre-registered SIM cards. Our enforcement teams are currently moving round the country and making arrests of those involved in this fraudulent act. Some are already being prosecuted.”



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